About Us

Creating an account is quick and easy. Simply click the "Sign Up" button and follow the steps to enter your details, choose a username and password, and verify your email address. You must be of legal gambling age in your jurisdiction to register.

On the login page, click "Forgot Password." We'll send a password reset link to the email address you registered with. Follow the instructions to create a new, secure password.

We use state-of-the-art SSL encryption to ensure all your personal data is protected and kept confidential. We will never share your information with third parties without your explicit consent.

To create an account and play at our casino, you must be at least 18 years of age or of legal gambling age in your jurisdiction. We may require age verification documentation during the registration process or before your first withdrawal.

To comply with regulatory requirements and ensure a secure environment, we require a one-time account verification. This usually involves submitting documents like a government-issued ID, proof of address, and a copy of the payment method used. You will be prompted to do this before your first withdrawal.

No. We operate under a strict one-account-per-player policy. Creating multiple accounts is a violation of our terms of service and may result in the closure of all linked accounts and forfeiture of any winnings.

We offer a wide range of deposit methods, including major credit/debit cards, e-wallets like Skrill and Neteller, and cryptocurrencies like Bitcoin. All deposits are processed instantly and securely.

Withdrawal times can vary depending on the payment method. E-wallet and crypto withdrawals are typically processed within 24 hours, while bank transfers can take 3-5 business days. Please note that a one-time account verification is required for your first withdrawal.

We do not charge any fees for transactions. However, your bank or payment provider may impose a small service fee. We recommend checking with them for details.

The minimum deposit amount varies depending on the payment method you use. You can find the specific minimums for each option on our Banking or Cashier page. This information is also displayed when you initiate a deposit.

Most deposits are instant. If your deposit is not reflecting in your account balance, please check your bank or payment provider to ensure the transaction was successful. If the funds have been debited from your account but not credited to your casino balance, please contact our support team with your transaction details for assistance.

Yes, we use the latest SSL (Secure Socket Layer) encryption technology to ensure all your financial transactions and personal banking details are kept confidential and protected from unauthorized access.

Yes, many of our games are available in "demo mode," allowing you to play for free without betting real money. It's a great way to practice or try out new games before you play for real.

Absolutely. All our games are supplied by trusted developers and use a certified Random Number Generator (RNG) to ensure every outcome is completely random and unbiased. Our RNG is regularly audited by independent third-party agencies.

A payout percentage, also known as Return to Player (RTP), is the average amount of money a game returns to players over a long period. For example, a game with a 96% RTP is expected to pay out $96 for every $100 wagered.

RTP stands for Return to Player. It is a theoretical percentage that indicates the amount of money a player can expect to win back from a game over a long period of time. For example, a game with a 96% RTP is expected to pay out $96 for every $100 wagered.

Our games are provided by licensed and reputable software developers. They are all certified by independent third-party auditors to ensure their Random Number Generators (RNGs) are fair, unbiased, and compliant with industry standards.

Yes, we offer a wide variety of live dealer games, including Live Blackjack, Live Roulette, and Live Poker. These games are streamed in high definition and are hosted by professional, friendly dealers, providing an authentic casino experience from the comfort of your home.

A welcome bonus is a special offer for new players who register and make their first deposit. It typically includes a match bonus, where we match a percentage of your deposit, and may also include free spins on popular slot games. These bonuses are a great way to boost your starting balance.

Wagering requirements (also known as a playthrough requirement) are conditions you must meet before you can withdraw bonus funds and any winnings from them. For example, if a bonus has a 20x wagering requirement, you must wager the bonus amount 20 times before it converts to withdrawable cash. You can always check the specific requirements in the bonus terms and conditions.

Bonuses can be claimed in a few ways. For welcome bonuses, they are often automatically applied upon your first qualifying deposit. Other promotions may require you to enter a bonus code, opt-in from your account dashboard, or contact our support team to activate the offer. Always read the promotional terms to ensure you meet the criteria.

First, please double-check your username and password for typos. If that doesn't work, click the "Forgot Password" link on the login page to reset your password. If you're still having trouble, your account may be temporarily locked for security reasons, so please contact our support team for assistance.

This can happen for a few reasons. Please try clearing your browser's cache and cookies, or try using a different browser. Make sure your internet connection is stable. If the problem persists, it may be a temporary issue on our end or with the game provider. Please report the issue to our support team with the game's name and any error messages you see.

Yes, our website is fully optimized for mobile devices. You can enjoy a seamless gaming experience directly from your smartphone or tablet's web browser, with no download required. We support both iOS and Android platforms.